Terms of Service

These Terms of Service ("Terms") govern your access to and use of the onedeckwa.com website ("Website") and any related products, services, forms, communications, estimates, consultations, and project-related services offered by One Deck LLC ("One Deck", "we", "us", or "our"). By accessing the Website, submitting a form, requesting an estimate, communicating with us, or using our Services, you agree to these Terms.

If you do not agree with these Terms, you should not use the Website or submit information through our forms. These Terms work together with our Privacy Policy, which explains how we collect, use, and protect information you provide.

Website and Services

One Deck provides information and project inquiry options related to deck building, cedar decks, composite decking, deck resurfacing, railings, stairs, patio covers, and outdoor living spaces in Lynnwood, Washington and nearby service areas.

The Website may include service descriptions, images, project examples, contact options, quote request forms, and other informational content. Website content is provided for general informational purposes and does not create a contractor-client relationship, binding quote, warranty, or project agreement unless confirmed in a separate written estimate, contract, or signed agreement.

SMS Program Name and Description

Program name: One Deck LLC.

Program description: One Deck LLC sends customer care and service-related text messages for deck estimate requests, consultations, appointment scheduling, project updates, estimate follow-ups, invoice notifications, and support related to requested deck building and outdoor living services.

Message types may include appointment reminders, consultation confirmations, project status updates, estimate follow-ups, invoice notifications, customer support messages, and limited promotional messages only when you separately consent to marketing messages.

SMS Consent and Message Frequency

By providing your phone number and checking an SMS consent checkbox on our Website, you provide your express written consent to receive recurring text messages from One Deck LLC at the phone number you provided. Consent to receive text messages is not a condition of purchase.

• Message frequency varies based on your inquiry, appointment activity, project status, and communication needs.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• We use text messaging for customer care and service-related communications, and for marketing only when separate marketing consent is provided.

Opt-Out Instructions

Reply STOP to cancel. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from One Deck LLC, unless you later rejoin the messaging program.

Rejoining Instructions

To rejoin after opting out, submit a new form on our Website and check the applicable SMS consent checkbox again, or contact One Deck LLC directly and ask to resume text messages. After you provide new consent, we may resume sending SMS messages to you.

Help Instructions and Customer Support

Reply HELP for help. You may also contact One Deck LLC for assistance by phone at (206) 895-9655 or by email at [email protected].

Mobile Information and Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

For privacy-related questions, please review our Privacy Policy.

Industry Standards and Legal Compliance

One Deck LLC intends to comply with applicable SMS messaging rules, carrier requirements, CTIA guidelines, and other industry standards that apply to our messaging program. You agree not to use our Website, forms, or Services in a way that violates applicable laws, regulations, or the rights of others.

Additional compliance requirements may apply depending on the nature of a communication, project, jurisdiction, or service request. These Terms do not replace legal requirements that may apply under federal, state, or local law.

Estimate Requests and Consultations

When you submit a form or request an estimate, you agree to provide accurate contact information, project location information, and project details to help One Deck review your request. Estimates, consultation notes, timelines, and project recommendations are based on the information available at the time and may change after site review, measurements, material selection, access conditions, permitting requirements, or other project-specific factors.

Any free consultation, measurement, or estimate is provided for planning purposes only unless otherwise stated in writing. One Deck may decline a project request, request additional information, or recommend a different scope based on site conditions, safety, service area, availability, or business judgment.

Project Scope, Scheduling, and Access

Project timelines are estimates and may be affected by weather, material availability, permitting, inspections, homeowner association requirements, site access, existing structural conditions, changes in scope, and other events outside our reasonable control.

You agree to provide reasonable access to the project area when needed for consultations, measurements, deliveries, work, and final review. You are responsible for informing One Deck about known property issues, access restrictions, underground utilities, HOA rules, pets, tenant access, safety concerns, and other conditions that may affect the project.

Materials and Product Availability

Decking materials, lumber, composite products, fasteners, railings, stains, finishes, and other project materials may vary in availability, color, grain, texture, finish, and manufacturer specifications. Images and project examples on the Website are for reference only and may not exactly match the final material appearance or project outcome.

Material substitutions, scope changes, or price changes may require written approval before work continues. Any manufacturer warranties are governed by the applicable manufacturer terms.

Payments, Deposits, and Change Orders

Payment terms, deposits, project milestones, balances, and accepted payment methods will be described in the applicable estimate, invoice, or written agreement. Work outside the original agreed scope may require a written change order or updated estimate.

Unless otherwise agreed in writing, you are responsible for reviewing the estimate, confirming the project scope, and paying approved invoices according to the stated payment terms.

User Submissions

When you submit information through the Website, including forms, project details, photos, messages, or contact information, you represent that the information is accurate and that you have the right to provide it. You grant One Deck permission to use the information you submit to respond to your inquiry, review your project, provide estimates, schedule consultations, communicate with you, and deliver requested Services.

Please do not submit sensitive personal information, payment card numbers, passwords, or confidential information through standard website forms.

Website Content and Intellectual Property

The Website, including text, graphics, images, logos, layout, service descriptions, and other content, is owned by or licensed to One Deck unless otherwise stated. You may view the Website for personal, non-commercial use related to learning about or requesting our Services. You may not copy, reproduce, distribute, modify, or use Website content for commercial purposes without written permission.

Prohibited Uses

You agree not to use the Website or Services for unlawful, abusive, fraudulent, harmful, or disruptive purposes. You may not attempt to interfere with Website operation, submit false information, scrape or copy content at scale, impersonate another person, upload malicious code, or use the Website in a way that violates applicable laws or the rights of others.

Third-Party Links and Services

The Website may contain links to outside websites, map services, review platforms, payment providers, manufacturers, or other resources. These resources are provided for convenience only. We do not control and are not responsible for outside websites, terms, policies, content, or practices.

Warranties and Disclaimers

The Website and its content are provided on an "as is" and "as available" basis. We make reasonable efforts to keep Website information accurate, but we do not guarantee that all content is complete, current, error-free, or suitable for every project.

Project-specific warranties, if any, will be stated in the applicable written agreement, estimate, or warranty documentation. Nothing on the Website creates an additional warranty unless expressly stated in a signed written agreement.

Limitation of Liability

To the fullest extent permitted by law, One Deck will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the Website, reliance on Website content, delays, technical issues, or communications submitted through the Website.

Nothing in these Terms is intended to limit any rights or remedies that cannot be limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless One Deck LLC, its owners, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising out of your use of the Website, your violation of these Terms, your submission of inaccurate information, or your violation of the rights of another person or entity.

Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any dispute related to these Terms, the Website, or Services will be handled in a court or venue with proper jurisdiction in Washington, unless applicable law requires otherwise.

Changes to These Terms

We may update these Terms at any time by posting an updated version on this page. The updated version will be effective when posted unless otherwise stated. Your continued use of the Website or Services after changes are posted means you accept the updated Terms.

Contacting Us

If you have questions about these Terms of Service, the Website, SMS messaging terms, or your project inquiry, contact us using the details below: